Head of Facilities

Our client is seeking a dedicated and detail orientated individual to join their team as the Head of Facilities. The selected individual will be responsible for the management, operation, and planning regarding the agency’s physical spaces, including both owned and leased properties. This key team member will serve as the primary point of contact for all matters related to facilities, including vendor management, landlord relations, building operations, preventative maintenance, safety, and space optimization. This role requires a high degree of expertise in facilities operations and a hands-on approach to resolving facilities-related issues across a multi-site environment.

Job Duties:

• Oversee and manage all facility operations for owned and leased office locations.
• Serve as the agency liaison with property managers, landlords, and external vendors.
• Oversee internal customer service for facilities needs, including managing staff requests, coordinating communication, and ensuring timely resolution of issues.
• Ensure all sites are safe, clean, functional, and compliant with applicable codes/standards.
• Plan and lead preventative maintenance for building systems including HVAC, electrical, plumbing, and security.
• Collaborate with leadership to develop and monitor the facilities budget and long-term plans.
• Lead space planning initiatives and office moves, coordinating with necessary stakeholders.
• Respond to facilities-related emergencies and coordinate timely resolution.
• Support site readiness for organizational or regulatory visits and inspections.
• Support facilities projects including repairs, renovations, relocations, and new site setup.
• Track and manage leases, vendor contracts, and service agreements.
• Implement energy efficiency, safety, and sustainability initiatives when feasible.
• Travel regularly to satellite office locations to assess site needs and oversee work/projects.
• Perform other job-related duties as needed.

Required Skills/Abilities:

• Excellent communication skills, both written and verbal.
• Ability to manage multiple projects and competing priorities across several locations.
• Strong interpersonal and vendor management skills.
• Familiarity with OSHA, ADA, fire codes, and other regulatory standards.
• Proficiency with Microsoft Office Suite including Outlook, Excel, etc.
• Awareness and sensitivity of our constituents and populations served by employees.
• Regular and predictable attendance, and promptness for work.

Education and Experience:

• Bachelor’s degree in Facilities Management, Business Administration, or related field is required. Additional relevant work experience may be considered in lieu of a formal degree.
• Seven to ten years of progressively responsible experience in facilities management and building operations is required.
• Experience in overseeing both owned and leased commercial office properties is required.
• Nonprofit experience is preferred.
• Valid driver’s license, proof of liability auto insurance, and ability to travel between locations on a regular basis.